All our support is online-based via email. We don't offer phone support because we believe that we would not be able to provide the same effective assistance over the phone.
Here are the main reasons we have decided to keep our support online-based
Efficiency - we can thoroughly investigate an issue and we don't need to put you on hold.
Transparency and wider support - with online support, we are able to join forces with our wider team to get to the bottom of any tricky issues.
Support records and your support history are kept in one place - this prevents useful information from getting lost! Tracking for improvements - we're able to easily track and gather useful information that informs us how we can improve uBreakiFix.