Step 1 Diagnostics

At uBreakiFix, everything begins with a diagnostic, which enables us to identify the issue and understand customer expectations. Some customers need to salvage their Mac, others, having already purchased a new one, require only data retrieval, and some prefer to preserve both their data and the Mac. Following the diagnostic process, our expert Mac technicians commence the diagnosis.

Step 2 Logic Board Damage Assessment

After our expert technicians understand the customer's expectations, they proceed with the diagnostics of the Mac. If data retrieval is the customer's priority, our expert team focuses on it, achieving a high success rate in data recovery. However, if the customer does not require data recovery, our team shifts its focus to a hardware check. Our expert technician will check the logic board in our lab, which will allow us to determine the faulty component on the logic board.

Step 3 Approval

After presenting the diagnostic results and the proposed repair plan, we seek the customer's approval. This process includes providing a detailed explanation of the necessary repairs, costs, and expected outcomes.

Physical Store Warranty

With the rise of onsite mac repair services, the importance of seeking service from a physical store has grown. For any warranty claims, you can easily visit our store during operating hours. This presents an advantage over the unpredictability of onsite repair providers. Such providers might assist you based on their own schedules, set their own dates and times, and often only visit when they have nearby repairs.

Quality Assurance

Our dedication to quality is evident in the parts we use for repairs. Our parts' quality consistently tops the industry charts, thanks to our stringent processes. Before being installed into any device, each part undergoes rigorous testing to ensure optimal performance.

1-Year Warranty

uBreakiFix extends a standard 1-year warranty on all our repairs. Should you face any issues related to our repair within this period, we promise to rectify it at no extra charge.

How can I get my Mac serviced?

Easy! Please select your preferred day below to visit us.

Understanding Mac Models and Repair Options ?

Apple Silicon Macs (M Series) began shipping in late 2020. If your Mac was released before 2020, it is most likely Intel-based. We offer data recovery services only for Intel-based Macs. For M Series Macs, we can attempt repairs and recover your data, if possible.

How long will it take?

The duration of the repair will be determined by our technician upon inspection, as it depends on the severity of the damage and our current workload.

Can you repair my Mac and recover my data?

This can only be confirmed after the initial diagnostics, which will determine whether we can repair your Mac and retrieve the data. If data recovery is the customer's top priority, our expert team will focus on that, boasting a high success rate in both repairs and data recovery

About Us

Established in 2012, uBreakiFix has established itself as a leader in the repair industry. Having completed over 300,000 repairs, our reputation is built not only on individual customer feedback but also through extensive collaborations with businesses and government organizations.

Transparency, Reliability, Quality Service

With over a decade in the business, uBreakiFix consistently offers world-class customer service. Gadgets are secondary. Notably, we're recognized for ensuring our customers have a hassle-free experience, both pre and post-repair.

Expert Technicians Fast Turnaround

Our systematic approach to repairs, paired with our expertly trained technicians, guarantees a swift repair process. Handing your valuable device to someone inexperienced can be daunting, but at uBreakiFix, our technicians are skilled in addressing a wide range of technical issues. Recognizing the value of your device, we ensure that our technicians undergo rigorous training and testing to become adept at repairing premium devices. With nearly 300,000 repairs under our belt, we have established ourselves as Sydney's most trusted repair center.

High-End Retail Partnership

We take pride in being the primary repair partner for LVMH. A majority of their designer store fleets, especially iPads and iPhones, trust us for their repair needs.

Education Sector Collaboration

Our commitment to quality and efficiency has made us the chosen repair partner for NSW Education. With over 500 registered schools, we fix thousands of iPads annually, ensuring uninterrupted learning.

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