How to find IMEI Number ?

(IMEI) is a number used to identify a device .

 

What does my warranty cover?

The warranty covers faults with ONLY the repaired parts. Warranty DOES NOT cover:

  • physical damage
  • water damage

How long does the warranty on the repair last?

On genuine parts, we offer a 2 year warranty. On aftermarket parts, we offer 6 months. However, if your device has been water damaged, we do not offer any warranty.

I don't have an appointment can I still come on for a repair?

Yes. drop-in repairs on average take from 30 minutes to a maximum of 1 hour.

Should I get the back frame changed on my iPad when I get a new screen?

No. You do not need to change the alloy back frame of the iPad unless there is major damage.

I don’t live anywhere near your location. Can I still send you my device?

Yes of course, please visit our section on mail-in repairs and fill out the forms and mail us your device via registered post.

How long will it take to repair my device??

Repairs for iPhones generally take around 20 minutes and 30 minutes for iPads if a booking has been made online excluding devices with water damage and products with no battery charge.